Be part of the family...
We’re a family business through and through – family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique (quirky even) and set in three stunning Scottish locations. Some are big, some are small but all offer good food & drink, great beds and a ton of things to do.
Crieff Hydro Hotel
Pretty much in the centre of Scotland, we’re set in a 900acre estate in stunning Perthshire. Home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, six restaurants and over 60 onsite activities– there really is something for everyone!
Crieff Hydro welcomes up to 1000 customers a day, some looking for a leisurely coffee or family meal whilst others are here to celebrate a special occasion or entertain clients. Therefore our cafes, bars, restaurants and banqueting department are need to offer great food and great service.
About the role
Your passion for food and customer service will be contagious and you’ll enjoy coaching and developing your large team about quality standards. You’ll also have a keen eye for detail and a sharp commercial acumen with a track record of increasing profitability.
You’ll be a knowledgeable, fun and creative leader. First and foremost, you’ll understand what’s available in the quality food & drink scene both in terms of suppliers and competitors to make sure we’re creating great places for our guests to enjoy themselves and want to come back.
You’ll also know how to deliver the consistently high standard of service which our customers expect but also be able throw in that little something extra, something surprising… something that shows they’re eating or drinking with us! An important member of our team, you’ll embrace our cultures concerning seasonality, provenance, concepts and creativity - all of these attributes should come together to provide a memorable backdrop to the time our guests spend with us.
You’ll have great business savvy and will drive the team to achieve all commercial measures and KPI`s of the food and beverage department. As well as that you’ll make sure the departments are operated in a way that’s compliant in terms of health and safety and at all times in a manner deemed as ethical.
What we need from you
- Experience – of managing a large team within the hospitality industry
- Leadership – the size of our team means we are looking for an inspirational manager that is both approachable and comfortable with dealing with conflict.
- Organised – your keen eye for detail will keep us right and support the General Manager and Food and Beverage team in implementing new products and processes
- Team focus – you’ll have proven skills in coaching a team to be the best they can be
- Ideas and openness – we’re up for doing things differently and will try (almost) everything once so tell us more and keep on top of food trends
What you’ll get from us:
- Development / Career progression – we’re committed to developing our people and will provide training opportunities to help you progress your career in hospitality
- Great benefits – including pension, leisure membership, and discounts on food and hotel stays